Advise on Fixing Error Code 11
Symptoms
“TruScan has generated an error: code 11: description: Whitelist Failure”
“PTS has generated an error: code 11: description: Whitelist Failure”
Proactive Threat shows as “Off” and “Waiting for Update”
It must be annoying that you keep on getting error messages like this when you are using your computer. Eventually, you could also have computer slowdown, system crashes or even BSOD (blue screen of death).
We strongly suggest that you run a quick scan for error code scan for your PC to check and fix the errors.
Introduction to Error Code 11
Generally, error code 11 appears when you try to access your CD/DVD drive. You might also see this error message when you install updates from the Windows Updates. Actually, this is not a very complicate error. It would probably appear on every machine after frequent use. However, if you do not fix it right away, you would possibly surfer from further damages.
Repairing Error Code 11
Chances are that some faulty hard ware device could also cause error code 11. Sometimes the hard ware might not be installed to your computer correctly, and that is when your computer tells you a particular is missing. And the driver of certain hard ware might be outdated that causes the error.
Anyway, most error code 11 related problems can be solved easily. You just have to pay close attention to the present status of the hard ware and your operating system, and take corrective steps when needed. There are several pieces of advice that might help you to deal with error code 11 associated problems, you can take a look at the instructions below.
First, you could click on the Start menu and go to the Control Panel, click on Add/Remove Programs. Then, modify the installation of Symantec Endpoint Protection, uninstall the Proactive Threat Protection. After that, modify the settings again and re-install the program.
The second way of fixing error code 11 is to uninstall LiveUpdate and also the Symantec Endpoint Protection. And reinstall these two programs to your computer to see if the problem is gone.
If the error message says that one of your hard ware devices is missing, you could try upgrading the driver of that device. Or you can uninstall and reinstall the hard ware into your computer, reboot your compute and follow the instructions of installing a new hardware.
If you fails to access the CD you insert in the CD drive, you can insert the CD in another computer. And write the content of that CD into a blank CD. Then try to read the CD again from your computer.
To ensure the security and efficiency of your PC, get our ErrorCodeFix to fix Error code 11 in minutes.